{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agentic-index:6a4ce9329977c0ac82d52833","type":"ai_agent","name":"Glia","slug":"glia","provider":"glia.com","canonicalUrl":"https://agenova.io/agents/glia","updatedAt":"2026-09-07T00:23:09.364Z","category":{"name":"Customer operations","slug":"customer-operations"},"purposeCategory":{"slug":"customer-support","name":"Customer Support","version":"ade-1a.v1"},"status":"active"},"summary":"Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.","identity":{"state":"unverified","lastVerifiedAt":"2026-07-07"},"facts":[{"field":"pricing","value":"CONDITIONAL — official source field-level review: Except as expressly provided in any Order Form, payment obligations are non-cancelable and fees paid are non-refundable.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-01T05:18:08.019Z","validUntil":"2027-02-28T05:18:08.241Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Except as expressly provided in any Order Form, payment obligations are non-cancelable and fees paid are non-refundable.","sources":[{"id":"phase3-src-2f8febc4760d6b0fc9c6d933b199522f","title":"Glia official pricing source","publisher":"Glia","url":"https://www.glia.com/security-compliance/terms-of-service"}]},{"field":"capabilities","value":"CONDITIONAL — official source field-level review: We collect technical data through our SDKs and services to help diagnose issues, improve performance, and understand product usage.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-01T05:17:21.010Z","validUntil":"2027-02-28T05:17:21.220Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"We collect technical data through our SDKs and services to help diagnose issues, improve performance, and understand product usage.","sources":[{"id":"phase3-src-c2daf5212e2ea49605fb25da6cb7b319","title":"Glia official capabilities source","publisher":"Glia","url":"https://www.glia.com/security-compliance/privacy-policy"}]},{"field":"deployment","value":"CONDITIONAL — official source field-level review: Company will make its online software products and/or software as a service platform provided by Company via the Internet","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-01T05:18:08.019Z","validUntil":"2027-02-28T05:18:08.702Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Company will make its online software products and/or software as a service platform provided by Company via the Internet","sources":[{"id":"phase3-src-2f8febc4760d6b0fc9c6d933b199522f","title":"Glia official pricing source","publisher":"Glia","url":"https://www.glia.com/security-compliance/terms-of-service"}]},{"field":"enterpriseControls","value":"CONDITIONAL — official source field-level review: This initiative invites skilled third-party security researchers to assist us in identifying potential vulnerabilities within our software systems.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-01T05:16:20.641Z","validUntil":"2027-02-28T05:16:20.864Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"This initiative invites skilled third-party security researchers to assist us in identifying potential vulnerabilities within our software systems.","sources":[{"id":"phase3-src-6a6a36717010f91d3022540075859e73","title":"Glia official enterpriseControls source","publisher":"Glia","url":"https://www.glia.com/security-bounty"}]},{"field":"privacyDataPolicy","value":"CONDITIONAL — official source field-level review: notify Customer in writing promptly, but in any event, in less than 24 hours, upon becoming aware of any non-compliance with, or breach of, Company's obligations under this Section 1.6 or under applicable privacy laws and/or regulations","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-01T05:18:08.019Z","validUntil":"2027-02-28T05:18:09.169Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"notify Customer in writing promptly, but in any event, in less than 24 hours, upon becoming aware of any non-compliance with, or breach of, Company's obligations under this Section 1.6 or under applicable privacy laws and/or regulations","sources":[{"id":"phase3-src-2f8febc4760d6b0fc9c6d933b199522f","title":"Glia official pricing source","publisher":"Glia","url":"https://www.glia.com/security-compliance/terms-of-service"}]},{"field":"integrations","value":"CONDITIONAL — official source field-level review: Customer Sites that integrate Glia’s technology","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-01T05:17:21.010Z","validUntil":"2027-02-28T05:17:22.586Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Customer Sites that integrate Glia’s technology","sources":[{"id":"phase3-src-c2daf5212e2ea49605fb25da6cb7b319","title":"Glia official capabilities source","publisher":"Glia","url":"https://www.glia.com/security-compliance/privacy-policy"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-07","validUntil":"2026-08-06T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-07-07","validUntil":"2026-08-06T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":6,"sourceBacked":6,"executionVerified":0,"unverified":2,"total":8,"coverage":0.75},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}