{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agentic-index:6a4577d3d539381ee5a851c7","type":"ai_agent","name":"Gradient Labs","slug":"gradient-labs","provider":"gradient-labs.ai","canonicalUrl":"https://agenova.io/agents/gradient-labs","updatedAt":"2026-09-07T00:22:57.220Z","category":{"name":"Customer operations","slug":"customer-operations"},"purposeCategory":null,"status":"active"},"summary":"Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.","identity":{"state":"unverified","lastVerifiedAt":"2026-07-01"},"facts":[{"field":"pricing","value":"CONDITIONAL — official source field-level review: Uses custom outcomes-based pricing adapted to support volume and business needs.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T10:21:30.228Z","validUntil":"2027-02-27T10:21:30.444Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Uses custom outcomes-based pricing adapted to support volume and business needs.","sources":[{"id":"phase3-src-e0b6841840672d90e9764dc9a0a8020a","title":"Gradient Labs official pricing source","publisher":"Gradient Labs","url":"https://gradient-labs.ai/pricing"}]},{"field":"capabilities","value":"CONDITIONAL — official source field-level review: Provides financial-services support automation with policy guardrails, intent clarification, and human escalation.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T10:21:30.228Z","validUntil":"2027-02-27T10:21:30.914Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Provides financial-services support automation with policy guardrails, intent clarification, and human escalation.","sources":[{"id":"phase3-src-e0b6841840672d90e9764dc9a0a8020a","title":"Gradient Labs official pricing source","publisher":"Gradient Labs","url":"https://gradient-labs.ai/pricing"}]},{"field":"deployment","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-01","validUntil":"2026-07-31T00:00:00.000Z","assertionState":"unknown","scope":"documented product surfaces and deployment conditions","normalizedValue":null,"sources":[]},{"field":"enterpriseControls","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-01","validUntil":"2026-07-31T00:00:00.000Z","assertionState":"unknown","scope":"documented organization administration and access controls","normalizedValue":null,"sources":[]},{"field":"privacyDataPolicy","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-01","validUntil":"2026-07-31T00:00:00.000Z","assertionState":"unknown","scope":"documented data handling, privacy, and security policy","normalizedValue":null,"sources":[]},{"field":"integrations","value":"CONDITIONAL — official source field-level review: Integrates with Intercom, Zendesk, Freshdesk, existing data systems, and a public API.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T10:21:30.228Z","validUntil":"2027-02-27T10:21:31.375Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Integrates with Intercom, Zendesk, Freshdesk, existing data systems, and a public API.","sources":[{"id":"phase3-src-e0b6841840672d90e9764dc9a0a8020a","title":"Gradient Labs official pricing source","publisher":"Gradient Labs","url":"https://gradient-labs.ai/pricing"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-01","validUntil":"2026-07-31T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-07-01","validUntil":"2026-07-31T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":3,"sourceBacked":3,"executionVerified":0,"unverified":5,"total":8,"coverage":0.375},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}