{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agt_intercom_fin","type":"ai_agent","name":"Intercom Fin","slug":"intercom-fin","provider":"Intercom","canonicalUrl":"https://agenova.io/agents/intercom-fin","updatedAt":"2026-09-05","category":{"name":"Customer operations","slug":"customer-operations"},"purposeCategory":{"slug":"customer-support","name":"Customer Support","version":"ade-1a.v1"},"status":"active"},"summary":"Fin is Intercom's customer-service AI Agent for answering and resolving customer questions across supported helpdesk channels.","identity":{"state":"source_backed","lastVerifiedAt":"2026-09-09"},"facts":[{"field":"pricing","value":"CONDITIONAL — official first-party source: Official Intercom documentation describes usage-based pricing of $0.99 per resolved conversation, subject to the applicable plan and billing terms.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-09T18:51:39.952Z","validUntil":"2026-10-09T18:51:39.952Z","assertionState":"conditional","scope":"official first-party source","normalizedValue":"Official Intercom documentation describes usage-based pricing of $0.99 per resolved conversation, subject to the applicable plan and billing terms.","sources":[{"id":"src_sv491_b28_intercom_fin_pricing","title":"Intercom Fin official pricing page source","publisher":"Intercom Fin","url":"https://www.intercom.com/help/en/articles/9061614-fin-and-intercom-plans-explained"}]},{"field":"capabilities","value":"The editorial conclusion is not publication-eligible because its mapped evidence is not accepted and fresh.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-09-09","validUntil":"2026-10-09T00:00:00.000Z","assertionState":"unknown","scope":"provider-documented product capabilities","normalizedValue":null,"sources":[]},{"field":"deployment","value":"The editorial conclusion is not publication-eligible because its mapped evidence is not accepted and fresh.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-09-09","validUntil":"2026-10-09T00:00:00.000Z","assertionState":"unknown","scope":"documented product surfaces and deployment conditions","normalizedValue":null,"sources":[]},{"field":"enterpriseControls","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-09-09","validUntil":"2026-10-09T00:00:00.000Z","assertionState":"unknown","scope":"documented organization administration and access controls","normalizedValue":null,"sources":[]},{"field":"privacyDataPolicy","value":"The editorial conclusion is not publication-eligible because its mapped evidence is not accepted and fresh.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-09-09","validUntil":"2026-10-09T00:00:00.000Z","assertionState":"unknown","scope":"documented data handling, privacy, and security policy","normalizedValue":null,"sources":[]},{"field":"integrations","value":"The editorial conclusion is not publication-eligible because its mapped evidence is not accepted and fresh.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-09-09","validUntil":"2026-10-09T00:00:00.000Z","assertionState":"unknown","scope":"documented first-party and named third-party integrations","normalizedValue":null,"sources":[]},{"field":"regionalAvailability","value":"The editorial conclusion is not publication-eligible because its mapped evidence is not accepted and fresh.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-09-09","validUntil":"2026-10-09T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-09-09","validUntil":"2026-10-09T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":1,"sourceBacked":1,"executionVerified":0,"unverified":7,"total":8,"coverage":0.125},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}