{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agentic-index:6a4d18c545ed6131d28baf59","type":"ai_agent","name":"PagerDuty","slug":"pagerduty","provider":"pagerduty.com","canonicalUrl":"https://agenova.io/agents/pagerduty","updatedAt":"2026-09-07T00:23:14.172Z","category":{"name":"Coding agents","slug":"coding"},"purposeCategory":{"slug":"it-operations-security","name":"IT Operations & Security","version":"ade-1a.v1"},"status":"active"},"summary":"PagerDuty is recorded as a coding agents product from pagerduty.com. Accepted official evidence describes its work this way: PagerDuty escalation policies connect services to users or schedules to notify the appropriate responders.","identity":{"state":"unverified","lastVerifiedAt":"2026-07-07"},"facts":[{"field":"pricing","value":"YES — Incident Management free tier: PagerDuty offers a $0 Incident Management free plan for up to five users per month.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T02:51:02.050Z","validUntil":"2027-03-01T02:51:02.266Z","assertionState":"yes","scope":"Incident Management free tier","normalizedValue":"PagerDuty offers a $0 Incident Management free plan for up to five users per month.","sources":[{"id":"phase3-src-d3ae7f330e2759ff91ed83333d52d6a2","title":"PagerDuty official integrations source","publisher":"PagerDuty","url":"https://www.pagerduty.com/pricing/incident-management/"}]},{"field":"capabilities","value":"YES — incident escalation: PagerDuty escalation policies connect services to users or schedules to notify the appropriate responders.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T02:51:02.502Z","validUntil":"2027-03-01T02:51:02.709Z","assertionState":"yes","scope":"incident escalation","normalizedValue":"PagerDuty escalation policies connect services to users or schedules to notify the appropriate responders.","sources":[{"id":"phase3-src-d3ae7f330e2759ff91ed83333d52d6a2","title":"PagerDuty official integrations source","publisher":"PagerDuty","url":"https://www.pagerduty.com/pricing/incident-management/"}]},{"field":"deployment","value":"CONDITIONAL — third-party certified data-center hosting: PagerDuty states that it uses certified data centers aligned with SOC 2, ISO 27001, and PCI DSS frameworks.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T02:53:22.785Z","validUntil":"2027-03-01T02:53:22.996Z","assertionState":"conditional","scope":"third-party certified data-center hosting","normalizedValue":"PagerDuty states that it uses certified data centers aligned with SOC 2, ISO 27001, and PCI DSS frameworks.","sources":[{"id":"phase3-src-435a97eed520987fffec38dbd66b3864","title":"PagerDuty official privacyDataPolicy source","publisher":"PagerDuty","url":"https://www.pagerduty.com/security/"}]},{"field":"enterpriseControls","value":"YES — security incident workflow controls: PagerDuty supports security-specific customizable workflows and documented playbooks for incident response.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T02:53:55.992Z","validUntil":"2027-03-01T02:53:56.207Z","assertionState":"yes","scope":"security incident workflow controls","normalizedValue":"PagerDuty supports security-specific customizable workflows and documented playbooks for incident response.","sources":[{"id":"phase3-src-bee814ac52144c84d1f9254547c99260","title":"PagerDuty official enterpriseControls source","publisher":"PagerDuty","url":"https://www.pagerduty.com/use-cases/security-incident-management/"}]},{"field":"privacyDataPolicy","value":"CONDITIONAL — customer-data security incident notification: PagerDuty states that affected customers will be notified without undue delay when a security incident involves customer data, subject to legal and contractual requirements.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T02:53:23.702Z","validUntil":"2027-03-01T02:53:23.913Z","assertionState":"conditional","scope":"customer-data security incident notification","normalizedValue":"PagerDuty states that affected customers will be notified without undue delay when a security incident involves customer data, subject to legal and contractual requirements.","sources":[{"id":"phase3-src-435a97eed520987fffec38dbd66b3864","title":"PagerDuty official privacyDataPolicy source","publisher":"PagerDuty","url":"https://www.pagerduty.com/security/"}]},{"field":"integrations","value":"YES — monitoring and chat integrations: PagerDuty states that it offers more than 750 out-of-the-box monitoring and chat integrations.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T02:51:03.405Z","validUntil":"2027-03-01T02:51:03.621Z","assertionState":"yes","scope":"monitoring and chat integrations","normalizedValue":"PagerDuty states that it offers more than 750 out-of-the-box monitoring and chat integrations.","sources":[{"id":"phase3-src-d3ae7f330e2759ff91ed83333d52d6a2","title":"PagerDuty official integrations source","publisher":"PagerDuty","url":"https://www.pagerduty.com/pricing/incident-management/"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-07","validUntil":"2026-08-06T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-07-07","validUntil":"2026-08-06T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":6,"sourceBacked":6,"executionVerified":0,"unverified":2,"total":8,"coverage":0.75},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}