{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agentic-index:6a77842186d5c99d59c11b49","type":"ai_agent","name":"Pega","slug":"pega","provider":"pega.com","canonicalUrl":"https://agenova.io/agents/pega","updatedAt":"2026-09-07T00:24:24.489Z","category":{"name":"Customer operations","slug":"customer-operations"},"purposeCategory":null,"status":"active"},"summary":"Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.","identity":{"state":"unverified","lastVerifiedAt":"2026-08-07"},"facts":[{"field":"pricing","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-08-07","validUntil":"2026-09-06T00:00:00.000Z","assertionState":"unknown","scope":"documented pricing model and plan conditions","normalizedValue":null,"sources":[]},{"field":"capabilities","value":"YES — security and privacy support capabilities: Pega provides platform features and security measures intended to support customer security and privacy strategies.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T03:10:08.157Z","validUntil":"2027-03-01T03:10:08.500Z","assertionState":"yes","scope":"security and privacy support capabilities","normalizedValue":"Pega provides platform features and security measures intended to support customer security and privacy strategies.","sources":[{"id":"phase3-src-678048f4a321d363cec52d484e0f026d","title":"Pega official integrations source","publisher":"Pega","url":"https://www.pega.com/trust"}]},{"field":"deployment","value":"CONDITIONAL — assessed cloud infrastructure: Pega Trust Center assessment scopes identify Pega Cloud on AWS and Google Cloud Platform.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T03:10:08.760Z","validUntil":"2027-03-01T03:10:08.968Z","assertionState":"conditional","scope":"assessed cloud infrastructure","normalizedValue":"Pega Trust Center assessment scopes identify Pega Cloud on AWS and Google Cloud Platform.","sources":[{"id":"phase3-src-678048f4a321d363cec52d484e0f026d","title":"Pega official integrations source","publisher":"Pega","url":"https://www.pega.com/trust"}]},{"field":"enterpriseControls","value":"YES — cloud access and identity controls: Pega Cloud supports role-based access controls and SSO through SAML, OAuth, and Active Directory.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T03:10:09.199Z","validUntil":"2027-03-01T03:10:09.415Z","assertionState":"yes","scope":"cloud access and identity controls","normalizedValue":"Pega Cloud supports role-based access controls and SSO through SAML, OAuth, and Active Directory.","sources":[{"id":"phase3-src-678048f4a321d363cec52d484e0f026d","title":"Pega official integrations source","publisher":"Pega","url":"https://www.pega.com/trust"}]},{"field":"privacyDataPolicy","value":"YES — customer-data storage and access controls: Pega states that client-based access-control rules govern where and how customer data is stored and accessed.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T03:10:09.692Z","validUntil":"2027-03-01T03:10:09.900Z","assertionState":"yes","scope":"customer-data storage and access controls","normalizedValue":"Pega states that client-based access-control rules govern where and how customer data is stored and accessed.","sources":[{"id":"phase3-src-678048f4a321d363cec52d484e0f026d","title":"Pega official integrations source","publisher":"Pega","url":"https://www.pega.com/trust"}]},{"field":"integrations","value":"YES — secure enterprise-system integrations: Pega Cloud offers secure and private integration methods for systems in enterprise environments.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-02T03:10:10.135Z","validUntil":"2027-03-01T03:10:10.341Z","assertionState":"yes","scope":"secure enterprise-system integrations","normalizedValue":"Pega Cloud offers secure and private integration methods for systems in enterprise environments.","sources":[{"id":"phase3-src-678048f4a321d363cec52d484e0f026d","title":"Pega official integrations source","publisher":"Pega","url":"https://www.pega.com/trust"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-08-07","validUntil":"2026-09-06T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-08-07","validUntil":"2026-09-06T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":5,"sourceBacked":5,"executionVerified":0,"unverified":3,"total":8,"coverage":0.625},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}