{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agentic-index:6a4f96f4b94694c4aa16a9d7","type":"ai_agent","name":"QueryPal","slug":"querypal","provider":"querypal.com","canonicalUrl":"https://agenova.io/agents/querypal","updatedAt":"2026-09-07T00:23:46.511Z","category":{"name":"Customer operations","slug":"customer-operations"},"purposeCategory":{"slug":"customer-support","name":"Customer Support","version":"ade-1a.v1"},"status":"active"},"summary":"Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.","identity":{"state":"unverified","lastVerifiedAt":"2026-07-09"},"facts":[{"field":"pricing","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-09","validUntil":"2026-08-08T00:00:00.000Z","assertionState":"unknown","scope":"documented pricing model and plan conditions","normalizedValue":null,"sources":[]},{"field":"capabilities","value":"CONDITIONAL — official source field-level review: QueryPal Prism analyzes connected help-desk tickets and surfaces sentiment, urgency, and trend insights.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T15:11:17.443Z","validUntil":"2027-02-27T15:11:17.656Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"QueryPal Prism analyzes connected help-desk tickets and surfaces sentiment, urgency, and trend insights.","sources":[{"id":"phase3-src-954ea0452267b2a639488858b6f796a1","title":"QueryPal official capabilities source","publisher":"QueryPal","url":"https://querypal.com/products/prism-enterprise-analytics"}]},{"field":"deployment","value":"CONDITIONAL — official source field-level review: QueryPal can run self-hosted in customer AWS, Azure, or GCP accounts.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T15:05:15.755Z","validUntil":"2027-02-27T15:05:16.438Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"QueryPal can run self-hosted in customer AWS, Azure, or GCP accounts.","sources":[{"id":"phase3-src-61a5acbda69b38f45f1e5cd3ef01017a","title":"QueryPal official capabilities source","publisher":"QueryPal","url":"https://querypal.com/enterprise"}]},{"field":"enterpriseControls","value":"CONDITIONAL — official source field-level review: QueryPal lets agents edit, approve, or deny AI responses directly in the help desk.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T15:11:17.443Z","validUntil":"2027-02-27T15:11:18.114Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"QueryPal lets agents edit, approve, or deny AI responses directly in the help desk.","sources":[{"id":"phase3-src-954ea0452267b2a639488858b6f796a1","title":"QueryPal official capabilities source","publisher":"QueryPal","url":"https://querypal.com/products/prism-enterprise-analytics"}]},{"field":"privacyDataPolicy","value":"CONDITIONAL — official source field-level review: In self-hosted deployment, QueryPal states that data does not leave the customer VPC.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T15:05:15.755Z","validUntil":"2027-02-27T15:05:17.349Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"In self-hosted deployment, QueryPal states that data does not leave the customer VPC.","sources":[{"id":"phase3-src-61a5acbda69b38f45f1e5cd3ef01017a","title":"QueryPal official capabilities source","publisher":"QueryPal","url":"https://querypal.com/enterprise"}]},{"field":"integrations","value":"CONDITIONAL — official source field-level review: QueryPal offers more than 30 pre-built native integrations with existing tools.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T15:11:17.443Z","validUntil":"2027-02-27T15:11:18.576Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"QueryPal offers more than 30 pre-built native integrations with existing tools.","sources":[{"id":"phase3-src-954ea0452267b2a639488858b6f796a1","title":"QueryPal official capabilities source","publisher":"QueryPal","url":"https://querypal.com/products/prism-enterprise-analytics"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-07-09","validUntil":"2026-08-08T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-07-09","validUntil":"2026-08-08T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":5,"sourceBacked":5,"executionVerified":0,"unverified":3,"total":8,"coverage":0.625},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}