{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agt_salesforce_agentforce","type":"ai_agent","name":"Salesforce Agentforce","slug":"salesforce-agentforce","provider":"Salesforce","canonicalUrl":"https://agenova.io/agents/salesforce-agentforce","updatedAt":"2026-09-05","category":{"name":"Sales and GTM agents","slug":"sales-gtm"},"purposeCategory":{"slug":"sales-crm","name":"Sales & CRM","version":"ade-1a.v1"},"status":"active"},"summary":"Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.","identity":{"state":"unverified","lastVerifiedAt":"2026-08-15"},"facts":[{"field":"pricing","value":"CONDITIONAL — Service Cloud Max edition: $550 USD per user per month, billed annually","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T14:27:18.827Z","validUntil":"2027-03-05T14:27:18.886Z","assertionState":"conditional","scope":"Service Cloud Max edition","normalizedValue":"$550 USD per user per month, billed annually","sources":[{"id":"phase3-src-6a54d91be159e4fa61c33112a27abd76","title":"Salesforce Agentforce official integrations source","publisher":"Salesforce Agentforce","url":"https://www.salesforce.com/service/pricing/?bc=OTH"}]},{"field":"capabilities","value":"CONDITIONAL — Service Cloud Max edition: customer service, contact center, unmetered agents, and employee service","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T14:27:18.963Z","validUntil":"2027-03-05T14:27:19.020Z","assertionState":"conditional","scope":"Service Cloud Max edition","normalizedValue":"customer service, contact center, unmetered agents, and employee service","sources":[{"id":"phase3-src-6a54d91be159e4fa61c33112a27abd76","title":"Salesforce Agentforce official integrations source","publisher":"Salesforce Agentforce","url":"https://www.salesforce.com/service/pricing/?bc=OTH"}]},{"field":"deployment","value":"YES — Salesforce services: cloud services","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T14:25:21.237Z","validUntil":"2027-03-05T14:25:21.295Z","assertionState":"yes","scope":"Salesforce services","normalizedValue":"cloud services","sources":[{"id":"phase3-src-4011f2c18eab7ba25382ffafcfc4e367","title":"Salesforce Agentforce official privacyDataPolicy source","publisher":"Salesforce Agentforce","url":"https://www.salesforce.com/company/legal/privacy/?bc=OTH"}]},{"field":"enterpriseControls","value":"CONDITIONAL — Service Cloud Advanced and Max editions: full sandbox, backup/recovery, and data detection","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T14:27:19.103Z","validUntil":"2027-03-05T14:27:19.155Z","assertionState":"conditional","scope":"Service Cloud Advanced and Max editions","normalizedValue":"full sandbox, backup/recovery, and data detection","sources":[{"id":"phase3-src-6a54d91be159e4fa61c33112a27abd76","title":"Salesforce Agentforce official integrations source","publisher":"Salesforce Agentforce","url":"https://www.salesforce.com/service/pricing/?bc=OTH"}]},{"field":"privacyDataPolicy","value":"YES — customer data handled by Salesforce cloud services: Salesforce acts as processor and provides global transfer and privacy safeguards","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T14:25:21.373Z","validUntil":"2027-03-05T14:25:21.429Z","assertionState":"yes","scope":"customer data handled by Salesforce cloud services","normalizedValue":"Salesforce acts as processor and provides global transfer and privacy safeguards","sources":[{"id":"phase3-src-4011f2c18eab7ba25382ffafcfc4e367","title":"Salesforce Agentforce official privacyDataPolicy source","publisher":"Salesforce Agentforce","url":"https://www.salesforce.com/company/legal/privacy/?bc=OTH"}]},{"field":"integrations","value":"CONDITIONAL — Service Cloud suite features: connected Slack conversations","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T14:27:19.230Z","validUntil":"2027-03-05T14:27:19.288Z","assertionState":"conditional","scope":"Service Cloud suite features","normalizedValue":"connected Slack conversations","sources":[{"id":"phase3-src-6a54d91be159e4fa61c33112a27abd76","title":"Salesforce Agentforce official integrations source","publisher":"Salesforce Agentforce","url":"https://www.salesforce.com/service/pricing/?bc=OTH"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-08-15","validUntil":"2026-09-14T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-08-15","validUntil":"2026-09-14T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":6,"sourceBacked":6,"executionVerified":0,"unverified":2,"total":8,"coverage":0.75},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}