{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agentic-index:6a273b2c1a896e660a7c519a","type":"ai_agent","name":"Vapi","slug":"vapi","provider":"vapi.ai","canonicalUrl":"https://agenova.io/agents/vapi","updatedAt":"2026-09-07T00:22:39.409Z","category":{"name":"Customer operations","slug":"customer-operations"},"purposeCategory":null,"status":"active"},"summary":"Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.","identity":{"state":"unverified","lastVerifiedAt":"2026-06-28"},"facts":[{"field":"pricing","value":"CONDITIONAL — official source field-level review: Vapi lists calls at $0.05 per minute and SMS/chat at $0.005 per message on its usage-based plan.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T18:41:26.607Z","validUntil":"2027-02-27T18:41:26.836Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Vapi lists calls at $0.05 per minute and SMS/chat at $0.005 per message on its usage-based plan.","sources":[{"id":"phase3-src-e4f80640ab5488ab703067804014f8f2","title":"Vapi official pricing source","publisher":"Vapi","url":"https://vapi.ai/pricing"}]},{"field":"capabilities","value":"CONDITIONAL — official source field-level review: Vapi provides a unified voice-agent lifecycle platform covering orchestration, monitoring, reliability, and growth.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T18:40:37.732Z","validUntil":"2027-02-27T18:40:37.964Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Vapi provides a unified voice-agent lifecycle platform covering orchestration, monitoring, reliability, and growth.","sources":[{"id":"phase3-src-212cc29e62a33e3d1608c15c10930310","title":"Vapi official capabilities source","publisher":"Vapi","url":"https://vapi.ai/enterprise"}]},{"field":"deployment","value":"CONDITIONAL — official source field-level review: Vapi provides API and CLI access for programmatic deployment, monitoring, and scaling.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T18:40:37.732Z","validUntil":"2027-02-27T18:40:38.436Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Vapi provides API and CLI access for programmatic deployment, monitoring, and scaling.","sources":[{"id":"phase3-src-212cc29e62a33e3d1608c15c10930310","title":"Vapi official capabilities source","publisher":"Vapi","url":"https://vapi.ai/enterprise"}]},{"field":"enterpriseControls","value":"CONDITIONAL — official source field-level review: Vapi Scale lists SSO, RBAC, SOC 2, HIPAA, PCI, data residency, a support SLA, and a dedicated account team.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T18:41:26.607Z","validUntil":"2027-02-27T18:41:27.316Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Vapi Scale lists SSO, RBAC, SOC 2, HIPAA, PCI, data residency, a support SLA, and a dedicated account team.","sources":[{"id":"phase3-src-e4f80640ab5488ab703067804014f8f2","title":"Vapi official pricing source","publisher":"Vapi","url":"https://vapi.ai/pricing"}]},{"field":"privacyDataPolicy","value":"CONDITIONAL — official source field-level review: Vapi processes call audio in real time for transcription, natural-language understanding, and response generation.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T18:41:55.879Z","validUntil":"2027-02-27T18:41:56.098Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Vapi processes call audio in real time for transcription, natural-language understanding, and response generation.","sources":[{"id":"phase3-src-50b3e735587da5f7613722061fde6ed5","title":"Vapi official privacyDataPolicy source","publisher":"Vapi","url":"https://vapi.ai/privacy"}]},{"field":"integrations","value":"CONDITIONAL — official source field-level review: Vapi supports STT, LLM, and TTS model providers and permits customer-supplied provider API keys.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-08-31T18:41:26.607Z","validUntil":"2027-02-27T18:41:28.246Z","assertionState":"conditional","scope":"official source field-level review","normalizedValue":"Vapi supports STT, LLM, and TTS model providers and permits customer-supplied provider API keys.","sources":[{"id":"phase3-src-e4f80640ab5488ab703067804014f8f2","title":"Vapi official pricing source","publisher":"Vapi","url":"https://vapi.ai/pricing"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-06-28","validUntil":"2026-07-28T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-06-28","validUntil":"2026-07-28T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":6,"sourceBacked":6,"executionVerified":0,"unverified":2,"total":8,"coverage":0.75},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}