{"schemaVersion":"agenova.agent-machine-projection.v4","entity":{"id":"agt_voiceflow","type":"ai_agent","name":"Voiceflow","slug":"voiceflow","provider":"Voiceflow","canonicalUrl":"https://agenova.io/agents/voiceflow","updatedAt":"2026-09-07T00:26:08.382Z","category":{"name":"Workflow automation","slug":"workflow"},"purposeCategory":{"slug":"business-operations","name":"Business Operations","version":"ade-1a.v1"},"status":"active"},"summary":"Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.","identity":{"state":"unverified","lastVerifiedAt":"2026-08-28"},"facts":[{"field":"pricing","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-08-28","validUntil":"2026-09-27T00:00:00.000Z","assertionState":"unknown","scope":"documented pricing model and plan conditions","normalizedValue":null,"sources":[]},{"field":"capabilities","value":"YES — agent architecture: Supports combining generative reasoning with deterministic guardrails while allowing teams to inspect and shape agents.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T18:50:43.529Z","validUntil":"2027-03-05T18:50:43.594Z","assertionState":"yes","scope":"agent architecture","normalizedValue":"Supports combining generative reasoning with deterministic guardrails while allowing teams to inspect and shape agents.","sources":[{"id":"phase3-src-26837bf3b854458fde7f133cd8a92e04","title":"Voiceflow official capabilities source","publisher":"Voiceflow","url":"https://www.voiceflow.com/stories/trust-is-an-architecture"}]},{"field":"deployment","value":"YES — managed cloud infrastructure: Runs on AWS and GCP using isolated environments and Infrastructure as Code.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T18:47:50.834Z","validUntil":"2027-03-05T18:47:50.893Z","assertionState":"yes","scope":"managed cloud infrastructure","normalizedValue":"Runs on AWS and GCP using isolated environments and Infrastructure as Code.","sources":[{"id":"phase3-src-637677967fc9c80fd32cef74b60aaecb","title":"Voiceflow AI Agents official executionReliability source","publisher":"Voiceflow AI Agents","url":"https://www.voiceflow.com/legal/security"}]},{"field":"enterpriseControls","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-08-28","validUntil":"2026-09-27T00:00:00.000Z","assertionState":"unknown","scope":"documented organization administration and access controls","normalizedValue":null,"sources":[]},{"field":"privacyDataPolicy","value":"YES — personal and protected health information: Uses granular permissions for personal data and states that protected health information is secured.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T18:50:02.979Z","validUntil":"2027-03-05T18:50:03.037Z","assertionState":"yes","scope":"personal and protected health information","normalizedValue":"Uses granular permissions for personal data and states that protected health information is secured.","sources":[{"id":"phase3-src-a80fd60a566fdc9eca41da12b64d30e3","title":"Voiceflow AI Agents official executionReliability source","publisher":"Voiceflow AI Agents","url":"https://www.voiceflow.com/solutions/customer-support"}]},{"field":"integrations","value":"YES — customer-support stack integrations: Works with existing helpdesk, ticketing, and CRM systems and can connect to other systems through APIs.","state":"source_backed","evidenceState":"source_backed","gap":null,"observedAt":"2026-09-06T18:50:03.132Z","validUntil":"2027-03-05T18:50:03.187Z","assertionState":"yes","scope":"customer-support stack integrations","normalizedValue":"Works with existing helpdesk, ticketing, and CRM systems and can connect to other systems through APIs.","sources":[{"id":"phase3-src-a80fd60a566fdc9eca41da12b64d30e3","title":"Voiceflow AI Agents official executionReliability source","publisher":"Voiceflow AI Agents","url":"https://www.voiceflow.com/solutions/customer-support"}]},{"field":"regionalAvailability","value":"No directly supporting official source has passed field-level review.","state":"unknown","evidenceState":"unknown","gap":"intelligence","observedAt":"2026-08-28","validUntil":"2026-09-27T00:00:00.000Z","assertionState":"unknown","scope":"named market eligibility; reachability alone is not support","normalizedValue":null,"sources":[]},{"field":"executionReliability","value":"No publication-approved execution evidence is available for this Agent.","state":"unknown","evidenceState":"unknown","gap":"execution_evidence","observedAt":"2026-08-28","validUntil":"2026-09-27T00:00:00.000Z","assertionState":"unknown","scope":"condition-scoped Agenova execution evidence","normalizedValue":null,"sources":[]}],"evidenceCoverage":{"reliable":4,"sourceBacked":4,"executionVerified":0,"unverified":4,"total":8,"coverage":0.5},"provenance":{"policy":"official-source facts remain attributable; absent vendor statements are not negative claims","generatedFrom":"the same published Fact and accepted Evidence reader used by the public Agent profile"}}