CONDITIONAL — official source field-level review: 400 minutes cost $60 per month; calls cost $0.10 per minute, SMS costs $0.016 each, and AI voice-agent time costs $0.30 per minute.
Source-BackedConsio official pricing sourceC
Evidence-backed profile summary
Agenova records Consio as a customer operations product from consio.ai. Accepted capability evidence: Every plan includes unlimited seats, AI voice agents, a power dialer, outbound campaigns, inbound and outbound SMS, attribution, analytics, AI summaries/transcripts, and Shopify, Klaviyo, and helpdesk integrations. Accepted availability evidence: 400 minutes cost $60 per month; calls cost $0.10 per minute, SMS costs $0.016 each, and AI voice-agent time costs $0.30 per minute.
- Category
- Customer operations
- Purpose taxonomy
- Sales & CRM (ade-1a.v1)
- Pricing
- Paid
- Deployment
- Cloud
- Source freshness
- Attention required
- Evidence coverage
- 3 of 8 fields
- Execution status
- No published execution evidence
- Last assessed
- 2026-07-08
- Last source scan
- 2026-09-01
- Last material change
- No accepted change recorded
Canonical Agent entity
What is Consio?
Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.
Consio is an AI phone platform built for ecommerce brands on Shopify. Its inbound AI voice agent answers calls around the clock with full store context, looking up orders and tracking, searching the catalog, processing returns, sending checkout links by SMS, and drafting orders, then escalating to a human with a full summary when needed. Merchants report the AI resolving seventy to eighty percent of inbound calls. On the outbound side, an ecommerce power dialer runs segmented campaigns such as abandoned checkout recovery, VIP outreach, and win backs, with automatic voicemail drops and mid call SMS. Every call and text ties back to Shopify orders for revenue attribution, with transcripts, AI summaries, live monitoring, and per agent analytics. Integrations include Klaviyo for segments and helpdesks including Zendesk, Gorgias, Kustomer, and Richpanel. The company was founded by early Gorgias employees, is headquartered in Toronto, and raised three point three million dollars in September 2025 led by RTP Global with participation from the SaaStr Fund and Mu Ventures.
Evidence boundary
What is verified—and what remains unknown.
Source-backed now
- Pricing400 minutes cost $60 per month; calls cost $0.10 per minute, SMS costs $0.016 each, and AI voice-agent time costs $0.30 per minute.
- CapabilitiesEvery plan includes unlimited seats, AI voice agents, a power dialer, outbound campaigns, inbound and outbound SMS, attribution, analytics, AI summaries/transcripts, and Shopify, Klaviyo, and helpdesk integrations.
- IntegrationsIntegrates with Gorgias, Kustomer, and Zendesk to synchronize calls, transcripts, notes, tickets, and AI summaries.
Not yet verified
- DeploymentNo accepted public source currently supports this field.
- Enterprise controlsNo accepted public source currently supports this field.
- Privacy & data policyNo accepted public source currently supports this field.
- Regional availabilityNo accepted public source currently supports this field.
- Execution reliabilityNo publication-approved execution evidence.
Decision readiness
Evidence coverage: 38%
3 of 8 decision fields supported. Evidence coverage is not a product score.
- Source-Backed
- 3
- Execution-Verified
- 0
- Intelligence Gap
- 4
- Execution Evidence Gap
- 1
FieldCurrent answerEvidence stateSourceLast assessed
CONDITIONAL — official source field-level review: Every plan includes unlimited seats, AI voice agents, a power dialer, outbound campaigns, inbound and outbound SMS, attribution, analytics, AI summaries/transcripts, and Shopify, Klaviyo, and helpdesk integrations.
Source-BackedConsio official pricing sourceNo directly supporting official source has passed field-level review.
UnverifiedIntelligence GapNo accepted sourceNo directly supporting official source has passed field-level review.
UnverifiedIntelligence GapNo accepted sourceNo directly supporting official source has passed field-level review.
UnverifiedIntelligence GapNo accepted sourceCONDITIONAL — official source field-level review: Integrates with Gorgias, Kustomer, and Zendesk to synchronize calls, transcripts, notes, tickets, and AI summaries.
Source-BackedConsio official capabilities sourceNo directly supporting official source has passed field-level review.
UnverifiedIntelligence GapNo accepted sourceNo publication-approved execution evidence is available for this Agent.
UnverifiedExecution Evidence GapNo accepted sourceEvaluation status
Execution status: No published execution evidence
Documented product facts and Source-Backed claims do not establish execution quality or performance. Only publication-approved execution evidence can create an Execution-Verified state.
Product facts and market availability
Known facts, with boundaries visible.
- Pricing
- PaidProduct record
- Deployment
- CloudProduct record
- Languages
- English
- Provider-listed markets
- GlobalProvider-listed; not verified availability
- Independently verified availability
- Unverified
- Access requirements
- Not recorded
- Payment access
- Not verified
- Network dependency
- Not verified
- Integrations
- CONDITIONAL — official source field-level review: Integrates with Gorgias, Kustomer, and Zendesk to synchronize calls, transcripts, notes, tickets, and AI summaries.Source-Backed
Capability intelligence · Evidence-aware, not a ranking
Capabilities and evidence
Documented product intelligence is not execution evidence or a performance claim. No publication-approved Execution-Verified edge appears unless its governed evidence passes.
No evidence-qualified capability edge is published for this profile. Provider-listed labels are not promoted as verified capabilities.
View full evidence audit9 audited fields · default collapsed
Identity
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Version
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Capabilities
Source-Backed · 1 matching source · 2026-09-01T01:52:35.329ZSourceSupportsEvidence stateLast checked
Pricing
Source-Backed · 1 matching source · 2026-09-01T01:52:35.329ZSourceSupportsEvidence stateLast checked
Deployment
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Enterprise controls
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Privacy & data policy
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Integrations
Source-Backed · 1 matching source · 2026-09-01T01:50:36.120ZSourceSupportsEvidence stateLast checked
Regional availability
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Traceable provenance
Official sources
These sources support only the fields named below. A missing source is reported as unknown, not as a negative product claim.
SourceType and providerSupportsReviewed
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