Dialog

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Dialog turns a brand's identity, boundaries, and selling expertise into an AI shopping agent that advises and sells wherever customers buy: embedded natively across the brand's homepage, product pages, and search (not a corner chatbot), and inside external AI assistants like ChatGPT, Perplexity, and Gemini. Trained on each brand's catalog, content, tone, and rules, the agent qualifies a shopper's needs, answers product questions in real time, and recommends the right products, mirroring an attentive in store salesperson and, per the company, lifting conversion up to threefold among visitors who engage. An AI Product Recommender replaces static quizzes with dynamic flows driven by personalized questions or even a photo, and dynamic FAQs are auto built from real customer questions. Dialog is positioned for the shift from browsing to asking: its agents can converse directly with other AI agents so that when shoppers ask ChatGPT or Gemini about products, the brand's own agent is the trusted source, keeping those conversations and the resulting sales on brand owned properties. It also turns thousands of conversations into insight, surfacing trends to improve content, products, and campaigns. Developers integrate it through a TypeScript SDK, CDN script, and a Shopify app.