CONDITIONAL — official source field-level review: KODIF uses flat annual, conversation-volume pricing, with stated per-conversation rates from $1 on Starter to $0.75 on Enterprise.
Source-BackedKODIF official pricing sourceK
Evidence-backed profile summary
Agenova records KODIF as a customer operations product from kodif.ai. Accepted capability evidence: The Enterprise plan supports an AI agent across all channels, unlimited integrations and policies, segmentation and SSO, a presale agent, and Shopify personalization. Accepted availability evidence: KODIF uses flat annual, conversation-volume pricing, with stated per-conversation rates from $1 on Starter to $0.75 on Enterprise.
- Category
- Customer operations
- Purpose taxonomy
- Customer Support (ade-1a.v1)
- Pricing
- Paid
- Deployment
- Cloud
- Source freshness
- Attention required
- Evidence coverage
- 5 of 8 fields
- Execution status
- No published execution evidence
- Last assessed
- 2026-07-08
- Last source scan
- 2026-08-31
- Last material change
- No accepted change recorded
Canonical Agent entity
What is KODIF?
Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.
Kodif is a customer support AI platform built for e commerce and digital native brands that resolves tickets rather than just deflecting them. Its autonomous AI agents do not only answer questions, they execute real actions across the support stack, issuing refunds, generating return labels, modifying subscriptions, and applying discounts, working across web, email, mobile, text, chat, and social. Alongside the AI Agent, Kodif ships an AI Copilot that drafts responses and surfaces context for human agents and an AI Manager that watches performance, spots knowledge gaps, and optimizes workflows. A natural language policy system lets non technical CX teams build and refine automation without engineering, and a proprietary experimentation engine continuously tunes workflows. Kodif reports an 84 percent average resolution rate, integrates deeply into helpdesks and commerce platforms, and is SOC 2 certified and HIPAA compliant while also meeting ISO 27001, GDPR, and CCPA standards.
Evidence boundary
What is verified—and what remains unknown.
Source-backed now
- PricingKODIF uses flat annual, conversation-volume pricing, with stated per-conversation rates from $1 on Starter to $0.75 on Enterprise.
- CapabilitiesThe Enterprise plan supports an AI agent across all channels, unlimited integrations and policies, segmentation and SSO, a presale agent, and Shopify personalization.
- Enterprise controlsGrowth and Enterprise plans include user segmentation and SSO.
- Privacy & data policyKODIF states that customer data is protected using advanced encryption and strict access controls.
- IntegrationsEvery KODIF plan includes unlimited integrations.
Not yet verified
- DeploymentNo accepted public source currently supports this field.
- Regional availabilityNo accepted public source currently supports this field.
- Execution reliabilityNo publication-approved execution evidence.
Decision readiness
Evidence coverage: 63%
5 of 8 decision fields supported. Evidence coverage is not a product score.
- Source-Backed
- 5
- Execution-Verified
- 0
- Intelligence Gap
- 2
- Execution Evidence Gap
- 1
FieldCurrent answerEvidence stateSourceLast assessed
CONDITIONAL — official source field-level review: The Enterprise plan supports an AI agent across all channels, unlimited integrations and policies, segmentation and SSO, a presale agent, and Shopify personalization.
Source-BackedKODIF official pricing sourceNo directly supporting official source has passed field-level review.
UnverifiedIntelligence GapNo accepted sourceCONDITIONAL — official source field-level review: Growth and Enterprise plans include user segmentation and SSO.
Source-BackedKODIF official pricing sourceCONDITIONAL — official source field-level review: KODIF states that customer data is protected using advanced encryption and strict access controls.
Source-BackedKODIF official capabilities sourceCONDITIONAL — official source field-level review: Every KODIF plan includes unlimited integrations.
Source-BackedKODIF official pricing sourceNo directly supporting official source has passed field-level review.
UnverifiedIntelligence GapNo accepted sourceNo publication-approved execution evidence is available for this Agent.
UnverifiedExecution Evidence GapNo accepted sourceEvaluation status
Execution status: No published execution evidence
Documented product facts and Source-Backed claims do not establish execution quality or performance. Only publication-approved execution evidence can create an Execution-Verified state.
Product facts and market availability
Known facts, with boundaries visible.
- Pricing
- PaidProduct record
- Deployment
- CloudProduct record
- Languages
- English
- Provider-listed markets
- GlobalProvider-listed; not verified availability
- Independently verified availability
- Unverified
- Access requirements
- Not recorded
- Payment access
- Not verified
- Network dependency
- Not verified
- Integrations
- CONDITIONAL — official source field-level review: Every KODIF plan includes unlimited integrations.Source-Backed
Capability intelligence · Evidence-aware, not a ranking
Capabilities and evidence
Documented product intelligence is not execution evidence or a performance claim. No publication-approved Execution-Verified edge appears unless its governed evidence passes.
No evidence-qualified capability edge is published for this profile. Provider-listed labels are not promoted as verified capabilities.
View full evidence audit9 audited fields · default collapsed
Identity
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Version
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Capabilities
Source-Backed · 1 matching source · 2026-08-31T12:20:32.320ZSourceSupportsEvidence stateLast checked
Pricing
Source-Backed · 1 matching source · 2026-08-31T12:20:32.320ZSourceSupportsEvidence stateLast checked
Deployment
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Enterprise controls
Source-Backed · 1 matching source · 2026-08-31T12:20:32.320ZSourceSupportsEvidence stateLast checked
Privacy & data policy
Source-Backed · 1 matching source · 2026-08-31T12:19:56.180ZSourceSupportsEvidence stateLast checked
KODIF · KODIF official capabilities sourcePrivacy & data policySource-Backed2026-08-31T12:19:56.180Z
Integrations
Source-Backed · 1 matching source · 2026-08-31T12:20:32.320ZSourceSupportsEvidence stateLast checked
Regional availability
Unverified · 0 matching sources · 2026-07-08No accepted supporting source is recorded for this field.
Traceable provenance
Official sources
These sources support only the fields named below. A missing source is reported as unknown, not as a negative product claim.
SourceType and providerSupportsReviewed
KODIF official capabilities sourceofficial documentation · KODIFCanonical identity or product context
KODIF official pricing sourcepricing page · KODIFPricing, Capabilities, Enterprise controls, Integrations
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