Sonant

AI voice receptionist built exclusively for P&C insurance agencies: 24/7 call answering, intent classification, FNOL capture, lead qualification, and automatic AMS write-back, with native EZLynx, Applied Epic, and HawkSoft integrations. SOC 2 Type 2 and GDPR certified; deployed in under 30 days.

Sonant is an AI voice receptionist built exclusively for property and casualty insurance agencies, brokers, and distributors, designed to automate inbound phone calls without replacing the agency's existing management systems. Pre-trained on thousands of P&C insurance conversations, policy types, and agency workflows, it answers every call 24/7 in multiple languages, classifies intent (new quote, service, billing, or claim), captures structured details including FNOL fields, qualifies leads by coverage type and need before a live transfer, schedules and reschedules appointments against the agency calendar, and routes or escalates complex cases to a licensed human agent. After each call it summarizes the conversation, extracts data, and writes outcomes back to the AMS automatically, and a policy comparison tool instantly compares two uploaded policy PDFs side by side on coverage, exclusions, and conditions. Native real-time integrations span the major agency management systems, and the platform is SOC 2 Type 2 and GDPR certified for handling sensitive insurance data. Turnkey deployment runs under 30 days with white-glove support. Vendor case studies cite 100% call answer rates and 58-plus hours saved monthly per agency. Sonant publishes its own comparison and roundup content, which the Index treats as landscape material only.