Tungsten Automation

Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.

Tungsten Automation, formerly Kofax, is the largest intelligent document processing vendor by revenue and has spent the last two years extending that base into agentic automation. Its platform, Tungsten TotalAgility, combines low code process design, AI driven document processing, case management and workflow orchestration in a single stack. The agent layer is named and reasonably specific. Quick AI Agents create custom agents that interact with users and automate workflows. A Case Agent surfaces relevant information from complex case data through natural language queries. A Question Answering Agent works over unstructured long form content using semantic search and retrieval augmented generation. Multi Agent Orchestration coordinates several agents on a single complex case. The platform is packaged in three tiers aligned to those jobs: Intelligent Document Processing, Workflow Automation, and Knowledge Discovery. Security is where this vendor genuinely leads. TotalAgility Cloud achieved FedRAMP High Authority to Operate in March 2026, added GovRAMP Authorized status for state, local, tribal and education buyers in June 2026, and was assessed at IRAP PROTECTED level in Australia shortly after. Tungsten frames this deliberately as one repeatable security foundation that travels across jurisdictions rather than a series of one off regional exercises, and federal customers can inherit controls from the FedRAMP boundary to shorten their own authorisation cycles. Underneath sit SOC 2 Type I and II annually, SOC 3 on request, ISO 27001 certification and QSA assessed PCI DSS, plus governance aligned to US Executive Order 14110 for AI enabled workflows. The honest limits are on the model and evaluation axes. No model selection, routing or bring your own model surface was retrieved from Tungsten first party pages, and no agent evaluation or testing tooling is documented at all.