CONDITIONAL — Service Cloud Max edition: $550 USD per user per month, billed annually
Source-BackedSalesforce Agentforce official integrations sourceSA
Salesforce · Active
Salesforce Agentforce
Evidence review incomplete; verified field coverage is limited.
Evidence-backed profile summary
Agenova records Salesforce Agentforce as a sales and gtm agents product from Salesforce. Accepted capability evidence: customer service, contact center, unmetered agents, and employee service Accepted availability evidence: $550 USD per user per month, billed annually Decision context: Which AI agent builder platform fits an enterprise team? This brief is written for platform, architecture, and automation leaders evaluating governed agent development.
- Category
- Sales and GTM agents
- Purpose taxonomy
- Sales & CRM (ade-1a.v1)
- Pricing
- Unknown
- Deployment
- Unknown
- Source freshness
- Attention required
- Evidence coverage
- 6 of 8 fields
- Execution status
- No published execution evidence
- Last assessed
- 2026-08-15
- Last source scan
- 2026-09-20
- Last material change
- 2026-08-30
Canonical Agent entity
What is Salesforce Agentforce?
Agenova verified this product identity, but accepted official evidence is currently insufficient for specific capability, pricing, integration, deployment, privacy, or enterprise-control claims. Unverified fields remain Unknown.
Salesforce Agentforce is an established AI Agent product with a verified official identity and documented product use cases. Agenova records its verified product identity, current availability, supported use cases, and known evidence limits. This profile does not claim independently measured execution quality.
Evidence boundary
What is verified—and what remains unknown.
Source-backed now
- Pricing$550 USD per user per month, billed annually
- Capabilitiescustomer service, contact center, unmetered agents, and employee service
- Deploymentcloud services
- Enterprise controlsfull sandbox, backup/recovery, and data detection
- Privacy & data policySalesforce acts as processor and provides global transfer and privacy safeguards
- Integrationsconnected Slack conversations
Not yet verified
- Regional availabilityNo accepted public source currently supports this field.
- Execution reliabilityNo publication-approved execution evidence.
Decision readiness
Evidence coverage: 75%
6 of 8 decision fields supported. Evidence coverage is not a product score.
- Source-Backed
- 6
- Execution-Verified
- 0
- Intelligence Gap
- 1
- Execution Evidence Gap
- 1
FieldCurrent answerEvidence stateSourceLast assessed
CONDITIONAL — Service Cloud Max edition: customer service, contact center, unmetered agents, and employee service
Source-BackedSalesforce Agentforce official integrations sourceYES — Salesforce services: cloud services
Source-BackedSalesforce Agentforce official privacyDataPolicy sourceCONDITIONAL — Service Cloud Advanced and Max editions: full sandbox, backup/recovery, and data detection
Source-BackedSalesforce Agentforce official integrations sourceYES — customer data handled by Salesforce cloud services: Salesforce acts as processor and provides global transfer and privacy safeguards
Source-BackedSalesforce Agentforce official privacyDataPolicy sourceCONDITIONAL — Service Cloud suite features: connected Slack conversations
Source-BackedSalesforce Agentforce official integrations sourceNo directly supporting official source has passed field-level review.
UnverifiedIntelligence GapNo accepted sourceNo publication-approved execution evidence is available for this Agent.
UnverifiedExecution Evidence GapNo accepted sourceEvaluation status
Execution status: No published execution evidence
Documented product facts and Source-Backed claims do not establish execution quality or performance. Only publication-approved execution evidence can create an Execution-Verified state.
Product facts and market availability
Known facts, with boundaries visible.
- Pricing
- UnknownProduct record
- Deployment
- UnknownProduct record
- Languages
- English
- Provider-listed markets
- GlobalProvider-listed; not verified availability
- Independently verified availability
- Unverified
- Access requirements
- Not recorded
- Payment access
- Not verified
- Network dependency
- Not verified
- Integrations
- CONDITIONAL — Service Cloud suite features: connected Slack conversationsSource-Backed
Published change intelligence
Recent Changes
Salesforce Agentforce has a verified change to deployment observed excerpt: deploy the agentforce metadata to the target org using salesforce cli.
This fact is limited to deployment observed excerpt and does not make claims about other product areas.
- Affected field
- Deployment
- Evidence state
- Source-Backed
- Decision impact
- AFFECTED
Salesforce Agentforce has a verified change to deployment observed excerpt: deploy the agentforce metadata to the target org using salesforce cli.
This fact is limited to deployment observed excerpt and does not make claims about other product areas.
- Affected field
- Deployment
- Evidence state
- Source-Backed
- Decision impact
- AFFECTED
Salesforce Agentforce has a verified change to deployment observed excerpt: deploy the agentforce metadata to the target org using salesforce cli.
This fact is limited to deployment observed excerpt and does not make claims about other product areas.
- Affected field
- Deployment
- Evidence state
- Source-Backed
- Decision impact
- AFFECTED
Capability intelligence · Evidence-aware, not a ranking
Capabilities and evidence
Documented product intelligence is not execution evidence or a performance claim. No publication-approved Execution-Verified edge appears unless its governed evidence passes.
No evidence-qualified capability edge is published for this profile. Provider-listed labels are not promoted as verified capabilities.
View full evidence audit9 audited fields · default collapsed
Identity
Unverified · 0 matching sources · 2026-08-15No accepted supporting source is recorded for this field.
Version
Unverified · 0 matching sources · 2026-08-15No accepted supporting source is recorded for this field.
Capabilities
Source-Backed · 1 matching source · 2026-09-06T14:27:18.963ZSourceSupportsEvidence stateLast checked
Salesforce Agentforce · Salesforce Agentforce official integrations sourcecapabilitiesSource-Backed2026-09-06T14:27:18.963Z
Pricing
Source-Backed · 1 matching source · 2026-09-06T14:27:18.827ZSourceSupportsEvidence stateLast checked
Salesforce Agentforce · Salesforce Agentforce official integrations sourcepricingSource-Backed2026-09-06T14:27:18.827Z
Deployment
Source-Backed · 1 matching source · 2026-09-06T14:25:21.237ZSourceSupportsEvidence stateLast checked
Salesforce Agentforce · Salesforce Agentforce official privacyDataPolicy sourcedeploymentSource-Backed2026-09-06T14:25:21.237Z
Enterprise controls
Source-Backed · 1 matching source · 2026-09-06T14:27:19.103ZSourceSupportsEvidence stateLast checked
Salesforce Agentforce · Salesforce Agentforce official integrations sourceEnterprise controlsSource-Backed2026-09-06T14:27:19.103Z
Privacy & data policy
Source-Backed · 1 matching source · 2026-09-06T14:25:21.373ZSourceSupportsEvidence stateLast checked
Salesforce Agentforce · Salesforce Agentforce official privacyDataPolicy sourcePrivacy & data policySource-Backed2026-09-06T14:25:21.373Z
Integrations
Source-Backed · 1 matching source · 2026-09-06T14:27:19.230ZSourceSupportsEvidence stateLast checked
Salesforce Agentforce · Salesforce Agentforce official integrations sourceintegrationsSource-Backed2026-09-06T14:27:19.230Z
Regional availability
Unverified · 0 matching sources · 2026-08-15No accepted supporting source is recorded for this field.
Traceable provenance
Official sources
These sources support only the fields named below. A missing source is reported as unknown, not as a negative product claim.
SourceType and providerSupportsReviewed
Salesforce Agentforce official product pageofficial product · SalesforceCanonical identity or product context
Salesforce Agentforce official product pageofficial product · SalesforceCanonical identity or product context
Agentforce Privacy FAQofficial documentation · www.salesforce.comCanonical identity or product context
MuleSoft for Agentforceofficial documentation · www.salesforce.comCanonical identity or product context
Trust and permissions in Agentforceofficial documentation · help.salesforce.comCanonical identity or product context
salesforce-agentforce deployment official sourceofficial documentation · trailhead.salesforce.comCanonical identity or product context
salesforce-agentforce enterpriseControls official sourceofficial documentation · trailhead.salesforce.comCanonical identity or product context
Salesforce Agentforce official integrations sourceofficial documentation · Salesforce AgentforceCanonical identity or product context
Salesforce Agentforce official integrations sourcepricing page · Salesforce AgentforceCanonical identity or product context
Salesforce Agentforce official capabilities sourcepricing page · Salesforce AgentforceCanonical identity or product context
Salesforce Agentforce official privacyDataPolicy sourceofficial documentation · Salesforce AgentforceDeployment, Privacy & data policy
Salesforce Agentforce official integrations sourceofficial documentation · Salesforce AgentforceCanonical identity or product context
Salesforce Agentforce official capabilities sourceofficial documentation · Salesforce AgentforceCanonical identity or product context
Salesforce Agentforce official integrations sourcepricing page · Salesforce AgentforceCanonical identity or product context
Salesforce Agentforce official integrations sourcepricing page · Salesforce AgentforcePricing, Capabilities, Enterprise controls, Integrations
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